Bierwirth & Kluth
Competence in Hospitality

With the company since / responsible for

Ms. Susan Hartzer joined B&K in December 2019. In her position as Hotel Manager Operations she is responsible for the management of the apartment hotel Gästeresidenz PelikanViertel in Hanover together with the Area Manager.


  • Trained hotel specialist
  • Business economist for the hotel and catering industry (Hotel Management School Bad Harzburg)
  • Since 1997 in various positions in the hotel industry, with many years of experience in leading positions in front office
  • In 2007 extension of expertise through the role of sales manager (Hotel Kleefelder Hof)
  • 2010 – 2015 assistant hotel manager
  • Since 2015 hotel manager with all related operational and administrative responsibilities.
  • Since 2008 honorary member of the IHK examination board

Motto / Philosophy

“Taking action distinguishes the goal from the dream”

Go to top